The CCY Blog

Volunteer of the Month: October 2017

October 5, 2017

CYCL News, CYCL Volunteer of the Month

How long have you been volunteering?

I started volunteering after I completed the training in February 2017.

How did you find out about the California Youth Crisis Line?

I found out about the position while looking for opportunities to volunteer in the field of youth mental health in Sacramento.

Why did you want to become a Counselor?

I wanted to become a counselor because I am interested in developing a career in youth mental health through counseling and research.

What’s it like being a CYCL Volunteer Counselor?

Being a counselor is a really rewarding job. It can definitely be difficult and it’s easy to get down on yourself, but the calls where you really know that you made a positive impact are completely worth it.

What do you find most challenging or surprising (or both!) about being a Volunteer Crisis Counselor?

I have been most surprised by the amount of parents or family friends who call to ask about the line or other resources for a loved one.

When not on the line what do you do with your time? (hobbies, work, school, etc?)

I work full-time at the UC Davis MIND Institute coordinating the Autism Phenome Project. In my free time I love to bake, go on hikes, and coach lacrosse!

What’s a surprising fact about you?

I played lacrosse in college!

Volunteer of the Month: September 2017

September 13, 2017

CYCL News, CYCL Volunteer of the Month

At the California Coalition for youth, we enjoy highlighting our Crisis Line Volunteers for the amazing work that they do. Let us introduce, Areli, one of our hardworking Crisis Line Volunteers. Below is from her virtual “interview” conducted by our communications coordinator, Jason Alviar.

How long have you been volunteering?

I’ve been volunteering for almost a year now.

How did you find out about the California Youth Crisis Line?

I found out about the Crisis Line in one of my classes at Sac State, we had a counselor come and give a presentation about the line. 

Why did you want to become a Counselor?

After hearing the presentation made by one of the counselors, I knew that it was the perfect organization for me to be a volunteer.

What’s it like being a CYCL Volunteer Counselor?

Being a counselor is great! The best part is knowing that you help someone feel better simply by listening to them and helping them find solutions on their own.

What do you find most challenging or surprising (or both!) about being a Volunteer Crisis Counselor?

The most surprising thing about being a volunteer is realizing that there are so many people that don’t have anyone to talk to about their problems.

When not on the line what do you do with your time? (hobbies, work, school, etc?)

When I’m not on the line I enjoy spending time with my family and friends. My favorite hobby is dancing Salsa and Bachata.

What’s a surprising fact about you?

On my 16th Birthday I went skydiving. I plan to do it again but I’m just looking for a perfect spot. 

Volunteer of the Month: August 2017

August 3, 2017

CYCL News, CYCL Volunteer of the Month

Meet Suzy! She’s one of our FAN-TASTIC  volunteers that works extremely hard to ensure youth in crisis, all across California, have someone to talk to. Suzy is also our August, Volunteer of the Month!  Below is her “virtual interview” conducted by the California Coalition for Youth’s Communication Coordinator, Jason.

How long have you been volunteering?

I have been volunteering since April 2017.

How did you find out about the California Youth Crisis Line?

A CYCL counselor promoted this volunteer experience when he visited my college class.

Why did you want to become a counselor?

I wanted to become a CYCL counselor to gain personal and professional skills and to devote my time and care to people who are in need of help.

What’s it like being a CYCL Volunteer Counselor

For me, being a CYCL Volunteer Counselor is undoubtedly a humbling experience as well as a learning experience for mental/emotional growth. It thrills me to know that crisis counselors are trusted and looked upon by those who  are in need of comfort and may be of tremendous help to those who need it.

What do you find most challenging or surprising (or both!) about being a Volunteer Crisis Counselor?

I find it difficult to strain from giving callers advice and not taking their problems home with me.

When not on the line what do you do with your time? (hobbies, work, school, etc?)

When not volunteering, I attend school at a university, babysit my beautiful niece, and hang out with my family and my friends.

What’s surprising fact about you?

I’m Panamanian.

Volunteer of the Month: July 2017

July 6, 2017

CYCL News, CYCL Volunteer of the Month

Meet Sara! She’s one of our FAN-TASTIC  volunteers that works extremely hard to ensure youth in crisis, all across California, have someone to talk to. Sara is also our July, Volunteer of the Month!  Below is her “virtual interview” conducted by the California Coalition for Youth’s Communication Coordinator, Jason.

How long have you been volunteering?

 I have been volunteering since September of 2015 with a break for the school year while at college on the east coast.

How did you find out about the California Youth Crisis Line?

I was watching an episode of Supernatural that featured a suicide prevention line. I realized that that was something I was interested in. I looked up opportunities to work at a crisis line while 16, and found this volunteer position online. It’s an hour away from home, but here I am. #worthit

Why did you want to become a counselor?

I love helping people. I’ve been an emotional problem solver (for others) since middle school. This seemed like a great opportunity to support people through talking to them and a way to learn how to handle topics of suicide as they applied to my friends.

What’s it like being a CYCL Volunteer Counselor

It’s awesome! I get to spend time with the best co-workers, and talk to tons of beautiful young minds in need of support. I can’t think of a more enriching volunteer experience, and it’s why I haven’t managed to fully leave the crisis line behind, even for school.

What do you find most challenging or surprising (or both!) about being a Volunteer Crisis Counselor?

I didn’t expect the number of inappropriate calls (and callers) that we hear from. It’s frustrating to go along with prank calls (and worse) to avoid hanging up on a caller in need that gives the wrong impression.

When not on the line what do you do with your time? (hobbies, work, school, etc?)

I work alongside therapists and program managers at the Nevada County Department of Children’s Behavioral Health and spend time involved with activism of any sort, but with a focus on college campus sexual assault. I also read, write, binge-watch shows on Netflix, and go on spontaneous adventures with friends.

What’s surprising fact about you?

I cannot cook for my life (I once managed to burn water). However, with the help of friends I learned how to make mochi ice cream balls this summer. So I know how to make mochi from scratch!

Volunteer of the Month: June 2017

June 8, 2017

CYCL News, CYCL Volunteer of the Month

Meet Kristina! She’s one of our FAN-TASTIC volunteers that works extremely hard to ensure youth in crisis, all across California, have someone to talk to. Kristina is also our June, Volunteer of the Month! Below is his “virtual interview” conducted by the California Coalition for Youth’s Communication Coordinator, Jason.

How long have you been volunteering?

I have been a volunteer for almost a year now, I started in July 2016.

How did you find out about the California Youth Crisis Line?

I heard about it through CSUS.

Why did you want to become a Counselor?

I have a passion for psychology and helping others, I also really enjoy working with the youth and having a positive impact.

What’s it like being a CYCL Volunteer Counselor

Although it can be challenging at times it is great to help and keep an open mind while working with the callers.

What do you find most challenging or surprising (or both!) about being a Volunteer Crisis Counselor?

Although there are a lot of repeat callers, there are always so many different types of callers with unique problems. The most challenging part I feel personally is when callers won’t talk and make it hard to help by rejecting every option. I was surprised that there are not as many extreme calls as I would’ve thought as it is considered a crisis line.

When not on the line what do you do with your time? (hobbies, work, school, etc?)

I work full time in property management. I really enjoy trying new places to eat, I love watching movies, reading, going to concerts, and I enjoy spending time with friends/family.

Volunteer of the Month: May 2017

May 3, 2017

CYCL News, CYCL Volunteer of the Month

Meet Jason! He’s one of our FAN-TASTIC  volunteers that works extremely hard to ensure youth in crisis, all across California, have someone to talk to. Jason is also our May, Volunteer of the Month!  Below is his “virtual interview” conducted by the California Coalition for Youth’s Communication Coordinator, Jason.

How long have you been volunteering?

My very first shift was August 2015

What’s it like being a CYCL Volunteer Counselor

It’s an emotional rollercoaster!

What do you find most challenging or surprising (or both!) about being a Volunteer Crisis Counselor?

No matter how prepared we are as Counselors, the first “serious” call is always challenging, and no matter how long you’ve been taking calls, it’s surprising how there are times you don’t know what to say.

When not on the line what do you do with your time? (hobbies, work, school, etc?)

I work at a sushi restaurant part-time, and enjoy going to the gym. I will be going back to school starting this Summer to pursue my dream of becoming a Social Worker.

What’s a surprising fact about you?

I have a slight obsession for indoor plants. I currently have a little over thirty plants, and it’s still growing.

Volunteer of the Month: April 2017

April 10, 2017

CYCL News, CYCL Volunteer of the Month

Meet Jacob! He’s one of our FAN-TASTIC  volunteers that works extremely hard to ensure youth in crisis, all across California, have someone to talk to. Jacob is also our April, Volunteer of the Month!  Below is his “virtual interview” conducted by the California Coalition for Youth’s Communication Coordinator, Jason.

How long have you been volunteering?

I have been volunteering at the California Youth Crisis Line for 6 months now.

How did you find out about the California Youth Crisis Line?

I found out about the crisis line through volunteer match.

Why did you want to become a Counselor?

I wanted to become a volunteer because I wanted to be able to help those in need and I thought it would be beneficial for myself to gain experience in counseling for my future career aspirations.

What’s it like being a CYCL Volunteer Counselor

It is a very rewarding experience, like most things it comes with its challenges but, I do my best to help each caller.

What do you find most challenging or surprising (or both!) about being a Volunteer Crisis Counselor?

I think that I find most challenging about being a volunteer is not always being able to find out how they are doing after the call, sometimes they call back and let us know but, most the time we have to hope things worked out for them. The thing I find most surprising is how comfortable I feel talking with the callers and how I feel like each call I have helped in at least a small way.

When not on the line what do you do with your time? (hobbies, work, school, etc?)

When I am not on the line I am typically catching up on some of my favorite podcasts or shows or I am working on responding to emails.

What’s a surprising fact about you?

A surprising fact about me is that I was on the Price is Right and won the showcase showdown. I won a trip to Jamaica and a jet ski!

Volunteer of the Month: March 2017

March 8, 2017

CYCL News, CYCL Volunteer of the Month

Meet Alison! She’s one of our FAN-TASTIC  volunteers that works extremely hard to ensure youth in crisis, all across California, have someone to talk to. Alison is also our March, Volunteer of the Month!  Below is her “virtual interview” conducted by the California Coalition for Youth’s Communication Coordinator, Jason.

How long have you been volunteering?

Nearly a year and a half

How did you find out about the California Youth Crisis Line?

I was looking through Craigslist for volunteer opportunities and I stumbled across the California Youth Crisis Line!

Why did you want to become a Counselor?

I am English and in the USA on a visitor visa so not being able to work I was looking for some volunteering and I’ve always liked listening to people and I have 2 children 21 and 22 so I felt I could still relate to youth.

What’s it like being a CYCL Volunteer Counselor

Sometimes fun, sometimes scary, sometimes frustrating, sometimes satisfying.

What do you find most challenging or surprising (or both!) about being a Volunteer Crisis Counselor?

Most challenging is not knowing if I can be of any use to the person calling.

When not on the line what do you do with your time? (hobbies, work, school, etc?)

Apart from looking after the home which I love – cooking and cleaning. I am active in a couple of other voluntary positions one withe Senior Day Care the other as Philanthrophy Director of El Dorado Hills Newcomers Club and I babysit a 4 year old every week. And of course I love to lunch with friends and shop.

What’s a surprising fact about you?

I am 58 years old.

Volunteer of the Month: February 2017

February 8, 2017

CYCL News, CYCL Volunteer of the Month

Meet Tucker! He’s one of our FAN-TASTIC  volunteers that works extremely hard to ensure youth in crisis, all across California, have someone to talk to. Tucker is also our February, Volunteer of the Month!  Below is his “virtual interview” conducted by the California Coalition for Youth’s Communication Coordinator, Jason.

How long have you been volunteering?

I have been volunteering for about one year and ten months.

How did you find out about the California Youth Crisis Line?

One of my psychology professors had sent out a notice about a volunteering opportunity to work for the CYCL.

Why did you want to become a Counselor?

I wanted to talk with young people in California and help them through their issues. And, I was interested in building experience for grad school in therapy.

What’s it like being a CYCL Volunteer Counselor

I love it! I love talking with new people every week about what’s going on in their lives. It’s a joy being able to help with their issues and provide support which ever way I can. There’s a friendly, supportive work environment here at the CCY too that makes it a pleasure to volunteer.

What do you find most challenging or surprising (or both!) about being a Volunteer Crisis Counselor?

Coming up with suggestions for people can be very difficult sometimes, especially when you have zero knowledge about a particular person’s dilemma. And, calls about suicide and serious mental issues are always a challenge. I’ve found that you need to be very gentle and attentive to callers in a mental crisis, especially when they’re a danger to themselves.

When not on the line what do you do with your time? (hobbies, work, school, etc?)

I work for a nonprofit child and family services agency in Placerville, CA. Otherwise I enjoy time with family and friends, playing video games, and playing/listening to music.

What’s a surprising fact about you?

I can wiggle my ears.

Volunteer of the Month: January 2017

January 10, 2017

CYCL News, CYCL Volunteer of the Month

Meet Tyler! She’s one of our FAN-TASTIC volunteers that works extremely hard to ensure youth in crisis, all across California, have someone to talk to. Tyler is also our January, Volunteer of the Month!  Below is her “virtual interview” conducted by the California Coalition for Youth’s Communication Coordinator, Jason.

How long have you been volunteering?

I have been volunteering since the end of October.

How did you find out about the California Youth Crisis Line?

I found out about CYCL through my friend Navin who is also a volunteer at the crisis line and goes to Sac State with me.

Why did you want to become a Counselor?

I wanted to become a counselor because I wanted to get experience in the field since I am applying to the Counselor Masters program at Sac State.

What’s it like being a CYCL Volunteer Counselor

I have had really good experiences since starting at the Crisis Line. It feels good to be able to be there for people when they call.

What do you find most challenging or surprising (or both!) about being a Volunteer Crisis Counselor?

The most challenging thing for me is learning not to ask “why” to callers.

When not on the line what do you do with your time? (hobbies, work, school, etc?)

When not working at the crisis line, I go to school full time at Sac State and work part time at my family’s business.

What’s a surprising fact about you?

A surprising fact about me is that I have moved over 20 times in my lifetime.

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