The CCY Blog

Learn About Our Volunteers 02: Olivia

February 19, 2020

CYCL Article, CYCL News, CYCL Volunteer of the Month

For those of you who don’t know, my name is Jason and I am a staff member at the California Youth Crisis Line. Twice a month I will be interviewing a different member of our crisis line team to share their story with the world.  Each conversation is unique and is conducted with a real member of our staff and/or volunteer team. Today I was joined by Olivia who’s been with the Crisis Line for almost a year!

Jason: Thank you for joining me today.

Olivia: Glad to help you out with this [project].

 

 

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Crisis Line Best Practices 02: Reflective Listening, what is it?

February 19, 2020

CYCL Article, CYCL News

Reflective listening is a communication style used by our Crisis Counselors to make sure that they’re paying full attention, and letting youth know that they hear what they’re saying. Our counselors use reflective listening in a few different ways, but they primarily focus on repeating, acknowledging, and summarizing.

 

 

 

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Crisis Line Best Practices 01: Crisis Navigation

January 14, 2020

CYCL Article, CYCL News

“What is Crisis Navigation, Is it like Therapy?” is a question we get a lot when we talk to folks about the California Youth Crisis Line. Since we aren’t therapists or clinicians it is not our goal to give advice or tell youth what they should or shouldn’t do, our counselors help callers come to their own conclusions and understand what they’re going through. Counselors first find out whether a youth’s crisis falls under one of two categories, A crisis that needs a solution or A crisis that needs support.

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Learn about our Volunteers 01: Sienna

January 14, 2020

CYCL Article, CYCL News, CYCL Volunteer of the Month

My name is Jason and I am a staff member at the California Youth Crisis Line. Twice a month I will be interviewing volunteers and staff members and share our conversations on the California Youth Crisis Line blog and newsletter. Today, I’ll be sharing a discussion I’ve had with one of our volunteers, Sienna, who’s been with the Crisis Line for a year and a half.

Jason: So Sienna, what attracted you to helping youth in crisis?

Sienna: I’m a psychology major and my psych society club mentioned this opportunity and I was excited that people from my major also volunteer here. I also wanted to get experience in helping people and answering phone calls, so I applied, and I volunteer here now.

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Crisis Line Call Topic 01: What is Family Conflict? And Why Are Youth Calling About It?

January 14, 2020

CYCL Article, CYCL News

One of the most common calls that our crisis counselors take involves family conflictIn Family Conflict-related crises severity can range from youth experiencing frustration with their parents, or siblings, to getting kicked out of the home for coming out LGBTQIA+, or experiencing any form of abuse (physical, mental, sexual) from a family member.

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California’s Road Map: Preventing and Ending Youth Homelessness

December 4, 2018

California, CCY Docs, Policy Alerts

New Publication Available: California’s Road Map: Preventing and Ending Youth Homelessness.

In preparation for incoming Governor, Gavin Newsom, and newly-elected members of California’s Legislature, the California Coalition for Youth (CCY), its members, and stakeholders are excited to provide this new administration with details on how California can prevent and end youth homelessness. Our publication, “California’s Road Map: Preventing & Ending Youth Homelessness,” details the issues that youth experiencing homelessness face in California and discusses:

  • Opportunities available to end youth homelessness;
  • The immediate steps to combat youth homelessness; and
  • The long-term actions to prevent youth from becoming homeless in the first place.

Please download and share the publication via this link, or clicking on the image below, we will also make it available for download via our social media channels and our website. If you have any questions or looking for more information regarding “California’s Road Map…” please reach out to Jevon Wilkes at jevon@calyouth.org or (916) 514-4464 x101.

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