Volunteer of the Month: October 2018

Published on October 10, 2018

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Meet our Volunteer of the Month, Ashley!


How long have you been volunteering?

I’ve been volunteering since June 2018! October is my fifth month of service.


How did you find out about the California Youth Crisis Line?

I found about the California Youth Crisis Line through my friends in Psi Chi Honor Society – it seemed like almost all of them were volunteers at the line and they all talked about how much they enjoyed it.


Why did you want to become a Counselor?

I wanted to become a Counselor because I’m passionate about helping others. I’ve always been the go-to person in my friend group when people are experiencing problems or difficulties, so it seemed like being a Crisis Counselor was a perfect fit and a great learning opportunity!


What’s it like being a CYCL Volunteer Counselor?

I’ve enjoyed my time at CYCL so much – I feel like I get to make a little bit of a difference in someone’s life every time I work a shift. I get to speak with so many interesting people with vastly different perspectives. It’s been a great experience so far. I look forward to learning so much more.


What do you find most challenging or surprising (or both!) about being a Volunteer Crisis Counselor?

The most challenging thing about being a Crisis Counselor is sometimes not knowing what to say, but the most surprising thing has been finding out that sometimes the best thing to say is nothing at all. Often when a caller is done voicing their frustrations or challenges, they’ll find the solution for themselves embedded in their message.


When not on the line what do you do with your time? (hobbies, work, school, etc?)

When not on the line, I like to spend time with friends/family/dog, write in my journal, draw, or do school work.


What’s a surprising fact about you?

I would really like to learn Korean – I can say four words so far. (Hello/Yes/No/Thank You) It’s a work in progress. 🙂

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