Blog Category: CYCL News
Learn About Our Volunteers 02: Olivia
Published on February 19, 2020
For those of you who don’t know, my name is Jason and I am a staff member at the California Youth Crisis Line. Twice a month I will be interviewing a different member of our crisis line team to share their story with the world. Each conversation is … | Read More » |
Crisis Line Call Topic 02: Coping with loss
Published on February 19, 2020
Whenever we’re coping with loss or going through the grieving process or when our volunteers are talking to youth or families who call to talk about losing a loved one, we always try to remember to keep these tips in mind as well as recommend them … | Read More » |
Crisis Line Best Practices 02: Reflective Listening, what is it?
Published on February 19, 2020
Reflective listening is a communication style used by our Crisis Counselors to make sure that they’re paying full attention, and letting youth know that they hear what they’re saying. Our counselors use reflective listening in a few different ways, … | Read More » |
Crisis Line Best Practices 01: Crisis Navigation
Published on January 14, 2020
“What is Crisis Navigation, Is it like Therapy?” is a question we get a lot when we talk to folks about the California Youth Crisis Line. Since we aren’t therapists or clinicians it is not our goal to give advice or tell youth what they should … | Read More » |
Learn about our Volunteers 01: Sienna
Published on January 14, 2020
My name is Jason and I am a staff member at the California Youth Crisis Line. Twice a month I will be interviewing volunteers and staff members and share our conversations on the California Youth Crisis Line blog and newsletter. Today, I’ll be … | Read More » |
Crisis Line Call Topic 01: What is Family Conflict? And Why Are Youth Calling About It?
Published on January 14, 2020
One of the most common calls that our crisis counselors take involves family conflict. In Family Conflict-related crises severity can range from youth experiencing frustration with their parents, or siblings, to getting kicked out of the home for … | Read More » |